INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. What you see is what we ship. Minor variation in colour can occur because of screen settings and lighting, but the style, fabric, and design match the listing.

How long will delivery take?

Orders are dispatched within about 24 hours of confirmation and reach you in 2–5 business days, depending on your location. You'll get a tracking link by email once the order is placed.

How do I return or exchange an item?

Raise a request within 7 days of delivery. We'll attempt a reverse pickup within 24–48 hours (up to three attempts), subject to courier availability in your area. A reverse-shipment fee of up to ₹100 per item may apply. Items must be unused, in original condition, with tags intact.

My item arrived damaged or wrong. What do I do?

Report it within 1 day of delivery via WhatsApp at +91 93150 86969, ideally with photos. We'll inspect the returned item and confirm refund or replacement.

Will you restock sold-out items?

Popular styles are usually restocked. Follow us on Instagram (@blackhunter_lifestyle) for restock and drop announcements, or message us on WhatsApp to ask about a specific item.

Do you do custom or bulk/B2B orders?

Yes. Use the Customize option on the site for personalised pieces, and the B2B Registration / Franchise page for wholesale and partnership enquiries.

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